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Why Is My Freezer Not Making Ice?

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Your freezer's ice maker is a great convenience when it's running smoothly, but it becomes a cumbersome bother when it malfunctions. This feature takes up a lot of space, so you’re unlikely to have room in your freezer to switch over to ice trays if it's not working correctly. Since there's nothing more lackluster than a lukewarm drink, it's important to get your ice maker up and running again as quickly as possible.

Catch and fix issues fast by troubleshooting problems with your ice maker as soon as you notice it's not delivering optimal results. Here's what you need to know to get to the root of the problem when your freezer is not making ice.

Common Causes for Concern

If your freezer is not making ice, you need to correctly identify the issue before you can solve it. Some common problems that you might encounter include:

  • Blockage: Ice trapped in the tray or between the lever and bin can cause the icemaker to stop dropping ice even though there's plenty inside the freezer.
  • Water leakage: If there's a puddle on the floor or water dripping down the back of the freezer that’s creating a block of ice at the bottom, you have a leak. The freezer may be askew, causing water to drip out where it shouldn't.
  • Lack of ice: If you're not getting an adequate supply of ice, there's probably an issue with your freezer’s water supply.
  • Small or misshapen ice cubes: Ice cubes that are tiny or strangely shaped are usually the result of a problem with the water fill tube.
  • No ice production: If your ice maker has stopped making ice entirely, it's obvious that there's a problem. You'll need to carefully inspect every part of the system as outlined below to locate the source of the issue.


Step-by-Step Troubleshooting Guide

Take a methodical approach to inspecting your freezer and ice maker so you can properly identify the problem with the system.

Level the Freezer

If you have a water leak, start by leveling the freezer. Make sure the unit as a whole is level first. Next, check the ice bin to make sure it's sitting flat.

Check the Thermostat

If your freezer isn't making any ice, the issue could be as simple as the temperature. The ideal setting for your freezer is zero degrees Fahrenheit, with an acceptable range of 1 degree below or above zero. If the temperature climbs over 5 degrees Fahrenheit, your freezer will stop producing ice.

Change the Water Filter

You should typically change the water filter in your fridge once every six months. If you haven't changed your filter in the last six months or you don't remember when you last changed it, go ahead and take care of this routine maintenance task. If your freezer is underproducing or it's stopped making ice altogether, a clogged water filter could be the cause.

Inspect the Ice Bin

If your ice bin is full but the ice isn't dropping through the dispenser, inspect the bin to make sure there's no ice trapped in the bottom of the tray, built up beneath the lever, or trapped around the edge of the bin. Remove the bin completely and empty it of any ice to thoroughly check for blockages. If you find a buildup of ice, try dislodging it with a plastic knife. If this doesn't work, you may need to defrost your freezer entirely.

Look For the Water Fill Tube

If you've found a leak, inspect the water fill tube where it feeds into the ice maker. Your owners manual should provide details on the proper positioning of this tube. If it's loose or out of place, you may have water spilling into the freezer rather than feeding into the ice maker. If the tube is clogged, you can either clean it or replace it.

Check the Water Supply

Unplug your refrigerator and turn off the water supply to your ice maker. Disconnect the water line behind your refrigerator and let it drain into a bucket. Inspect the water inlet valve for leaks, clogs, or damage, and replace it if needed. Turn the water back on and use a pressure gauge to ensure the pressure is between 30 and 120 psi. If the pressure is low or there's no water at all, you may have a clogged or kinked line. If so, a quick fix is to replace the water line.

The Importance of Quality Parts

If you need ice maker replacement parts to resolve the problem, it's important to work only with components that are designed for your freezer's exact make and model. Never try to force a fit from parts that are made for a different product. Using the right parts from Automatic Appliance Parts Corporation will extend the life of your freezer and improve its functionality.

Navigating Automatic Appliance Parts Corporation's Inventory

If you're looking for a dependable appliance parts store, Automatic Appliance Parts Corporation is your go-to provider. Our website features a convenient appliance model lookup feature to help you find the perfect fit for your freezer. You can also contact our team for expert assistance in finding the perfect part for your needs.

Professional vs. DIY Repairs

If you're familiar with the basic components of your ice maker, you can probably replace basic parts, such as the water supply line or water inlet valve, yourself. However, if you have a more complex problem, it's best to rely on a professional for a high-quality freezer repair. Automatic Appliance Parts Corporation serves homeowners and repair professionals, providing high-quality parts, fast delivery, and an affordable price point.

Find the Parts You Need for Your Freezer Repair

With the right knowledge and resources, you can effectively troubleshoot and treat any problems you're having with your freezer and ice maker. Automatic Appliance Parts Corporation is your partner in home repairs. We have all the refrigerator parts you need to keep your ice maker running smoothly and efficiently. With several convenient locations in the Chicago area, you can easily rely on us for all your appliance part needs.

clear drinking glass with water by Jason Mitrione is licensed with Unsplash License